Hi - would really appreciate some help in troubleshooting my install, I've checked online for this error msg but couldn't find response related to SQL.
I had previously unistalled the trial edition & now received the above error when trying to install the developer edition on Windows XP SP 3, 32 bit, local system.
The log file is below:
Overall summary:
Final result: SQL Server installation failed. To continue, investigate the reason for the
failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Exit code (Decimal): -2068643839
Exit facility code: 1203
Exit error code: 1
Exit message: SQL Server installation failed. To continue, investigate the reason for the
failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Start time: 2009-10-23 10:14:29
End time: 2009-10-23 11:21:49
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Exception help link:
http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.r
ll%26EvtID%3d50000%26ProdVer%3d10.0.1600.22%26EvtType%3d0x2659EC32%400x1447BB73
Machine Properties:
Machine name: MAIN
Machine processor count: 1
OS version: Windows XP
OS service pack: Service Pack 3
OS region: Australia
OS language: English (United States)
OS architecture: x86
Process architecture: 32 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature
Language Edition Version Clustered
Package properties:
Description: SQL Server Database Services 2008
SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 0
Installation location: D:\x86\setup\
Installation edition: DEVELOPER
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: False
AGTSVCACCOUNT: SQLAGENT
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config
ASDATADIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Data
ASDOMAINGROUP: <empty>
ASLOGDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Log
ASPROVIDERMSOLAP: 1
ASSVCACCOUNT: SQLAS
ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: MAIN\Peta Gray
ASTEMPDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Temp
BROWSERSVCSTARTUPTYPE: Disabled
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\ConfigurationFile.ini
ENABLERANU: False
ERRORREPORTING: False
FEATURES:
SQLENGINE,REPLICATION,FULLTEXT,AS,RS,BIDS,CONN,IS,SDK,SSMS,ADV_SSMS,SNAC_SDK,OCS
FILESTREAMLEVEL: 2
FILESTREAMSHARENAME: MSSQLSERVER
FTSVCACCOUNT: SQLFullText
FTSVCPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER
ISSVCACCOUNT: SQLIS
ISSVCPASSWORD: *****
ISSVCSTARTUPTYPE: Automatic
MEDIASOURCE: D:\
NPENABLED: 0
PID: *****
QUIET: False
QUIETSIMPLE: False
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: MAIN\SQLRS
RSSVCPASSWORD: *****
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: Latin1_General_CI_AS
SQLSVCACCOUNT: SQLDE
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: MAIN\Peta Gray
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: False
TCPENABLED: 0
X86: False
Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Feature: SQL Client Connectivity SDK
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: SQL Server Replication
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Feature: Full-Text Search
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Feature: Analysis Services
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Reporting Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Feature: Integration Services
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Client Tools Connectivity
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0xEA235729
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\sql_tools_Cpu32_1.log
MSI error description:
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Feature: Management Tools - Complete
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0xEA235729
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\sql_tools_Cpu32_1.log
MSI error description:
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\Detail.txt
Feature: Management Tools - Basic
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Client Tools SDK
Status: Failed: see logs for details
MSI status: Failed: see details below
MSI error code: 0xEA235729
MSI log file location: C:\Program Files\Microsoft SQL Server\100\Setup
Bootstrap\Log\20091023_100631\sql_tools_Cpu32_1.log
MSI error description:
Configuration status: Failed: see details below
Configuration error code: 0x1447BB73
Configuration error description: Some or all identity references could not be translated.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20091023_100631\Detail.txt
Feature: Business Intelligence Development Studio
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Microsoft Sync Framework
Status: Passed
MSI status: Passed
Configuration status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20091023_100631\SystemConfigurationCheck_Report.htm
I've got the following failure from the Details.txt file:
2009-10-23 11:03:38 Slp: Running Action: Install_sql_tools_Cpu32_Action
2009-10-23 11:03:38 Slp: Target package: "D:\x86\setup\sql_tools.msi"
2009-10-23 11:04:10 Slp: InstallPackage: MsiInstallProduct returned the result code 1602.
2009-10-23 11:04:12 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20091023_100631\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_
2009-10-23 11:04:13 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20091023_100631\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
2009-10-23 11:04:13 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20091023_100631\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
2009-10-23 11:04:32 Slp:
2009-10-23 11:04:35 Slp: Watson bucket for Msi based failure has been created
2009-10-23 11:04:35 Slp: No retry-able MSI return code detected.
2009-10-23 11:04:35 Slp: Checkpoint: INSTALL_SQL_TOOLS_CPU32_ACTION
2009-10-23 11:04:35 Slp: Completed Action: Install_sql_tools_Cpu32_Action, returned False
2009-10-23 11:04:35 Slp: Error: Action "Install_sql_tools_Cpu32_Action" failed during execution.
&
2009-10-23 11:10:08 Slp: Running Action: PostMsiTimingConfigAction
2009-10-23 11:10:08 Slp: Sco: Attempting to get feature configuration state for feature SQL_SNAC_SDK, version
2009-10-23 11:10:08 Slp: Sco: Attempting to get feature flag ConfigurationState for feature SQL_SNAC_SDK
2009-10-23 11:10:08 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2009-10-23 11:10:08 Slp: Sco: Attempting to open registry subkey
2009-10-23 11:10:08 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\Microsoft SQL Server\100\ConfigurationState
2009-10-23 11:10:08 Slp: Sco: Attempting to get registry value SQL_SNAC_SDK
2009-10-23 11:10:08 Slp: Sco: Attempting to set feature configuration state FailedConfigured for feature SQL_SNAC_SDK
Any ideas on where to start / what to look for would be great.
thanks a lot
Peta